We understand that many organizations require a security or policy review regarding Synthetic Users’ services. As such, we've prepared this document for you to send to your security team.

  1. Product Overview
  2. Personally identifiable information (PII)
  3. Security and privacy policy
  4. Personnel security
  5. Networks
  6. Servers
  7. Data and Storage
  8. Logging
  9. Administrative access
  10. Clients
  11. Antivirus Policy
  12. Development
  13. Technical security testing
  14. Your use of Synthetic Users
  15. Enterprise Plan Security Features
  16. Additional Questions

1. Product Overview

Synthetic Users is a platform that helps you better understand your customers by replicating them as Synthetic Users and allowing you to run studies with them. Synthetic Users focuses on qualitative user experience (UX) research.